Frequently Asked Questions about Taps & Mixers
Why are thermostatic taps adjusted to 38 degrees?
Thanks to the thermostatic cartridge, hot and cold water is mixed in certain quantities. This allows for safe use of water at a desired fixed temperature and flow. Also, according to European standards, 38 degrees is recognised as the ideal temperature that the human body can tolerate and therefore water supply temperature of thermostatic taps and brassware is adjusted to 38 degrees as default.
How important is ventilation?
Ventilation is very important in the bathroom environment to avoid the build-up of steam and condensation.
Why is my tap difficult to operate/stiff to use?
The ceramic cartridge may have dirt ingress and may need replacing. Ingress is where dirt/debris gets stuck in the moving parts preventing a seal or making operation of the ceramic cartridge difficult.
Which cleaning materials should I use?
We recommend that all brassware is cleaned using a soft cloth and warm, soapy water instead of liquid detergent.
What are the potential problems caused by installation? During installation, what are the key points?
To ensure that your brassware operates properly, we recommend installation is undertaken by a professional installer.
